FAQ

THE PROCESS

Congrats! You've finally found the dress of your dreams! All of our gowns are designed and made in Canada, and each piece is hand crafted with considered luxury and only the most beautiful and delicate of fabrics. 

SIZING

All of our gowns are made to standard sizing and you will most likely need alterations to get a perfect fit. If you are unsure of your size, just head over to our size chart, or try on our collection at any stockist. 

LEAD TIMES

We recommend ordering your dress at least 8-9 months before your wedding to allow for shipping and alterations. We can sometimes accommodate rush orders pending production availability so please email us if you have a rush request. Rush fees will be applicable and are approximately 15 - 20% on top of your gown.

RETURNS or EXCHANGES

All of our gowns are made to order, and due to the specialization of a made to order process, all gowns and dresses are non-refundable/non-exchangeable, and considered FINAL SALE. If you have any questions or would like to see additional photos of any of our gowns, or would like to request a fabric swatch,  please message us, we would be happy to help you.

ORDERING

We are able to accommodate direct orders. Simply head over to our contact page and let us know which style(s) you are interested in and we'll gladly help you through the ordering process! 

SHIPPING

All customers are responsible for customs/imports duties & taxes. & FOR LOVE is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.

Once dispatched you will receive shipping confirmation and tracking details. Once your order arrives in your country it will be passed onto your local post office to complete delivery. We recommend contacting your local post office directly if you experience any problems with the delivery of your order.

All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. 

We recommend contacting your local custom office for further information.